Shipping & Returns
We offer free ground shipping in the Continental US! For Alaska, Hawaii and Puerto Rico, there is a $39.99 Flat Rate Ground Shipping Fee.
We offer express 2-day shipping in the Continental US for $39.99. Express 2-day shipping to Alaska & Hawaii is $59.99. We currently do not offer express shipping to Puerto Rico. Please note that Express shipping fees are nonrefundable.
All orders will be processed within 2 business days of date of order received. Once they’re processed, they will be shipped and delivered to you in 2-10 business days. Express shipping window begins once order ships. Weekends and Holidays may impact shipping time.
We offer the following two return options for our customers. Please note that our bras are nonrefundable. The Nurture Breast Massager is manufactured and fulfilled in a sterile environment. For the safety of our team and future customers, we cannot accept used bras and massage cups into this environment that have been exposed to breast milk. Each Nurture Breast Massager unit comes with a new and unused bra, so we do not accept used bras for resale.
- Unused Nurture Breast Massager: Unused units can be sent back to us within six (6) months of purchase. To be eligible for a refund the unit must be in new or unused condition, with all accessories and bra included. A $15 shipping fee and a $25 restocking fee will be deducted from the refund.
- Used Nurture Breast Massager: If after a couple weeks of consistent use, you are not satisfied with the unit, you may return the unit with all accessories except the bra within 30 days from the date you received the unit. Please include a summary of your experience so we may send you a prepaid shipping label to return the product. You will be refunded the total value of your order minus the cost of the Nurture bra ($74.99), which is yours to keep.